Regular issue: Printed edition of Intangible Capital Vol 14, No. 3 (2018)

Table of Contents

ARTICLES

The role of patron dining experience and emotions on relationship quality in chain restaurant industry
Ying Tuan Lo, Siti Rahmah Awang, Ahmad Jusoh, Khalil Md Nor, Khairiah Soehod
 
Innovation in the government-run Continuing Vocational Education and Training programme for unemployed in Catalonia (Spain): Challenges and opportunities
Liviu Catalin Mara
 
Clustering the mediators between the sales control systems and the sales performance using the AMO model: A narrative systematic literature review
Alejandro Benet-Zepf, Juan A. Marin-Garcia, Ines Küster
 
Measuring innovation: A state of the science review of existing approaches
Philipp ter Haar
 
Normalizing difference: Emotional intelligence and diversity management competence in healthcare managers
Adebukola E. Oyewunmi
 
The capitalization of operating leases: Analysis of the impact on the IBEX 35 companies
Francisca Pardo, Begoña Giner
 
Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
Sergio Salgado, Luis Oceja, Maite Beramendi, Carolina González