Characterising informal groups of knowledge transfer with social network

Abstract

One of the most prominent areas in the two last decades of intangible assets research has been, doubtlessly, the issues related to the creation and exploitation of organizational knowledge. But organizational knowledge is a complex process
indeed, where multiple levels of analysis coexist. This fact is the origin of several methodological problems in organizational knowledge research. The aim of this paper is adapting the social network analysis techniques to the task of detecting groups of individuals in organizations, and to asses the role of individuals in these groups. This assessment is undertaken using data representative of the relationships between individuals in organizations. The procedure has been applied to a social network of faculty working in the same college.