Author Details

Language

User

Printed Edition

News

Indexing

SJR (Scopus)

CiteScore Rank (Scopus)

Web of Science

See more: Web of Science, Latindex...

CrossCheck - iThenticate

Journal Content
Browse

Information

Visitors

Author Details

Yulita, Andina, Universitas Islam Indonesia, Indonesia

Vol 13, No 5 (2017) - ARTICLES
Improving service quality of hospital front office using an integrated Kano model and quality function deployment
Abstract PDF[en] HTML[en]

This work is licensed under a Creative Commons Attribution 4.0 International License

Intangible Capital, 2004-2024

Online ISSN: 1697-9818; Print ISSN: 2014-3214; DL: B-33375-2004

Publisher: OmniaScience